EQ Numbers
By
There are many, many numbers on EQ and its effects on performance, productivity, employee engagement and much more.
The following numbers are from Daniel Goleman’s book Working with Emotional Intelligence.
Daniel Goleman’s analysis of 181 jobs in 121 organizations found that emotional competencies were the best differentiators between star performers and typical performers.
In top leadership positions over 85% of the difference in performance is due to emotional competence.
Salespeople selected for emotional competencies at L’Oreal outsold collegues by $91,370 each, for net revenue increase of $2,558,360.
Met Life salesman who scored high on the optimism sell 37% more insurance in their first two years.
At L’Oreal sales agents who were selected for their strengths in emotional competence had 63 percent less turnover during their first year than those whose selection disregarded their competence profile. Daniel Goleman, Working with Emotional Intelligence.
Among newly hired sales reps at a start-up computer company, those hired for emotional competence were 90 percent more likely to finish their training than those hired for other criteria. Daniel Goleman, Working with Emotional Intelligence.
With some of these examples, and there are countless others, how can companies afford not to educate employees in these topics? What’s more, how can an employee, knowing education and training is out there, not take the opportunity to become better and more promotable?
Think of these statistics…..
The following are from Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves.
EQ is so critical to success that it accounts for 58% of performance in all types of jobs.
Only 36% of the people we tested are able to accurately identify their emotions as they happen.
People with the highest levels of IQ outperform those with average IQ just 20% of the time, while people with average IQs outperform those with high IQs 70% of the time.
The link to EQ and earnings is so direct that every point increase in EQ adds $1300 to an annual salary.
Self-awareness is so important for job performance that 83% of people high in self-awareness are top performers, and just 2% of bottom performers are high in self awareness.
What Next?
Emotional intelligence can be improved upon. In fact, it might be a great training focus for your employees or yourself. It takes constant focus to overcome old habits and make behavior changes.
Early in my career I found that I was stressed out and running around like a chicken all the time and I had less than 20 employees. I was very controlling, I didn’t care what was going on with my employees other than what they could get done for me. I found I snapped at people, was by the rules and really focused on results.
At the time, my direct supervisor was influential in my development. He had conversations with me where we would work out the rational of what needed to get done and why. He was always understanding, asked my input and there was more… He even knew people two tiers below him and would ask me if I knew so-and-so liked horses too. Did I know so-and-so’s husband was in the hospital…. On and on.
It dawned on me one day that if he could find time in his busy day to chat with me and all these other people, why couldn’t I? Didn’t I have more responsibility to my subordinates than he did? Didn’t he have more to do than I did? So… I dug in.
It took months and months. I then read Daniel Goleman’s book, Working with Emotional Intelligence and I finally understood all the components. It still took months, but with the use of my journal and my boss at the time I did become a better people person. I was also able to manage people more effectively and with a lot less stress. I smiled more, talked to my employees. Guess what happened next? It carried over into my home life as well.
I would never of won the awards I have won over the years or the monetary prizes. I would of never been able to help as many employees go on to become successful themselves. I would never of had the compassion to take an average or D player and find out how to make them successful.
It’s really that important.
