Archive for IQ vs EQ
EQ Numbers
Posted by: | CommentsThere are many, many numbers on EQ and its effects on performance, productivity, employee engagement and much more.
The following numbers are from Daniel Goleman’s book Working with Emotional Intelligence.
Daniel Goleman’s analysis of 181 jobs in 121 organizations found that emotional competencies were the best differentiators between star performers and typical performers.
In top leadership positions over 85% of the difference in performance is due to emotional competence.
Salespeople selected for emotional competencies at L’Oreal outsold collegues by $91,370 each, for net revenue increase of $2,558,360.
Met Life salesman who scored high on the optimism sell 37% more insurance in their first two years.
At L’Oreal sales agents who were selected for their strengths in emotional competence had 63 percent less turnover during their first year than those whose selection disregarded their competence profile. Daniel Goleman, Working with Emotional Intelligence.
Among newly hired sales reps at a start-up computer company, those hired for emotional competence were 90 percent more likely to finish their training than those hired for other criteria. Daniel Goleman, Working with Emotional Intelligence.
With some of these examples, and there are countless others, how can companies afford not to educate employees in these topics? What’s more, how can an employee, knowing education and training is out there, not take the opportunity to become better and more promotable?
Think of these statistics…..
The following are from Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves.
EQ is so critical to success that it accounts for 58% of performance in all types of jobs.
Only 36% of the people we tested are able to accurately identify their emotions as they happen.
People with the highest levels of IQ outperform those with average IQ just 20% of the time, while people with average IQs outperform those with high IQs 70% of the time.
The link to EQ and earnings is so direct that every point increase in EQ adds $1300 to an annual salary.
Self-awareness is so important for job performance that 83% of people high in self-awareness are top performers, and just 2% of bottom performers are high in self awareness.
What Next?
Emotional intelligence can be improved upon. In fact, it might be a great training focus for your employees or yourself. It takes constant focus to overcome old habits and make behavior changes.
Early in my career I found that I was stressed out and running around like a chicken all the time and I had less than 20 employees. I was very controlling, I didn’t care what was going on with my employees other than what they could get done for me. I found I snapped at people, was by the rules and really focused on results.
At the time, my direct supervisor was influential in my development. He had conversations with me where we would work out the rational of what needed to get done and why. He was always understanding, asked my input and there was more… He even knew people two tiers below him and would ask me if I knew so-and-so liked horses too. Did I know so-and-so’s husband was in the hospital…. On and on.
It dawned on me one day that if he could find time in his busy day to chat with me and all these other people, why couldn’t I? Didn’t I have more responsibility to my subordinates than he did? Didn’t he have more to do than I did? So… I dug in.
It took months and months. I then read Daniel Goleman’s book, Working with Emotional Intelligence and I finally understood all the components. It still took months, but with the use of my journal and my boss at the time I did become a better people person. I was also able to manage people more effectively and with a lot less stress. I smiled more, talked to my employees. Guess what happened next? It carried over into my home life as well.
I would never of won the awards I have won over the years or the monetary prizes. I would of never been able to help as many employees go on to become successful themselves. I would never of had the compassion to take an average or D player and find out how to make them successful.
It’s really that important.
EQ Definition
Posted by: | CommentsThe Hudson River airplane landing by Captain Sullenberger is a great demonstration of well-developed emotional intelligence. Once the audio recordings of Captain “Sully” were made public, listeners have been stunned and amazed at the immense calm Sully demonstrated and the resoluteness with which he told air traffic control, “We’re going to be in the Hudson.”
Why was Captain Sullenberger so calm when other people in a life-or-death situation would be hysterical?
Emotional Intelligence has everything to do with how you handle your everyday life. Think about your responses to some of these questions.
Do you feel outraged when someone cuts in front of you in line?
Do you scream at the road when you are driving?
Do you have arguments with a lot of other people?
Do you cut people off when they are talking?
Do you get tense when you have to ask someone a question about something that may not go your way?
If you answered “yes” to more than one of those then you are probably weak in some area of emotional intelligence.
Emotional intelligence
While a concrete emotional intelligence (called EQ and sometimes EI) definition is under debate, the emotional intelligence theory can be summed up very succinctly as a combination of common sense and maturity.
Emotional intelligence is different than the traditional intelligence quotient (IQ), which basically measures how smart a person is. IQ and emotional intelligence do not necessarily go hand in hand.
You might know someone who is very smart, never needed to study in school, and can build a radio from a tin can, a paintbrush, and some duct tape. But put that person in a social situation or in a leadership position and you’ll wonder where the IQ went. A person can be very smart (high IQ) and have low emotional intelligence, making them seem immature or weak under tough circumstances.
Then you may know someone that barely finished school, doesn’t like to read books and is super successful. They have a lot of friends, are highly regarded in the community and no one knows they didn’t go to college. They thrived, with some finesse, hard work and their ability to read and negotiate with people.
An overview of Emotional Intelligence
The Emotional Intelligence Quick Book by Travis Bradberry and Jean Greaves is an excellent quick read. This book also comes with a free assessment as long as the book is new and someone hasn’t used it.
The book describes the difference of IQ from EQ. Your IQ never changes and stays the same. They have done studies and found that two people with the same IQ can have completely different levels of success. Also your IQ is your ability to learn and it does not change over time. On the other hand EQ can be developed even if you are not born with it.
Your senses enter your brain through your spinal cord and must travel through the limbic system before you can think rationally about your experience. Emotional intelligence requires smooth communication between the rational and emotional centers of the brain. When you practice emotional intelligence, the traffic flows smoothly in both directions.
The four emotional skills they identify are: self-awareness, self-management, social awareness and relationship management. Understanding how they work and how they interact is important at gaining EQ.
When did EQ become popular?
Daniel Goleman is the person most responsible for the current interest in Emotional Intelligence. His research showed that emotional intelligence is twice as important as IQ and technical skill combined when accounting for outstanding performance. “And the higher up you go in an organization, the more important these qualities are for success,” Goleman says. “When it comes to leadership, they are almost everything.”
Emotional Intelligence in the Workplace
The importance of emotional intelligence in the workplace is clearly seen in the examples set by not only Captain Sullenberger, but also the air traffic controller who remained calm and highly efficient as he quickly located several other clear runways for the plane, then quickly summoned police, helicopters, and other rescue personnel to the Hudson, not knowing what kind of disaster might have happened.
Other examples of emotional intelligence are seen in people who work well under pressure, those who are good team players, and who set high examples for themselves and their team. The emotional competencies seen with the best leaders are:
- Initiative, achievement drive and adaptability
- Influence, team leadership and political awareness
- Empathy, self-confidence and developing others
Having a well developed emotional intelligence is as important as other leadership skills when it comes to being a supervisor, not to mention that it benefits you in all areas of your life.
EQ Theory
Posted by: | CommentsThe emotional intelligence theory is a relative newcomer in the psychological realm of business, emerging
primarily in the 1990’s when the term was coined by Drs. Salovey and Mayer. Because it’s a relatively new field, it’s still undergoing refinement and many people have many thoughts on how best to define and measure it.
Emotional intelligence (EQ or IQ) differs from the traditional intelligent quotient (IQ) in that IQ measures brain smarts and EI measures how aware and in control you are over your own emotions and those of people around you, too. Emotional intelligence is far less tangible than IQ.
Traditional IQ levels do not adequately predict or account for a person’s success or failure in life, love and work, but emotional intelligence does. Highly emotional intelligent people are more successful in life and work, which is why it’s important to understand and master in yourself, as well as training within your team or company.
Emotional intelligence defined is your ability, capacity, and skill in identifying and managing your own emotions, the emotions of other individuals, and the emotions in group dynamics. Basically, the more in touch you are with your feelings, and the more control you have over your emotions, the more highly emotionally intelligent you are.
Several theories exist within the emotional intelligence theory.
Four Cornerstone Model
The Four Cornerstone Model focuses on emotional literacy, emotional fitness, emotional depth, and emotional alchemy.
Emotional Competence Framework
Daniel Goleman, who authored the book “Emotional Intelligence: Why It Can Matter More Than IQ” in 1995, breaks EQ into two main aspects:
- Understanding yourself
- Understanding others.
Next, he identifies five domains of emotional intelligence:
- Identifying your emotions
- Managing your emotions
- Self-motivation
- Recognizing other people’s emotions
- Managing relationships
Beyond these, other EI (or EQ) models include: Six Seconds, Bar-On, Q-Metrics, and a model by Salovey and Meyer, who are forerunners in the EQ field.
People who are highly emotionally intelligent tend to be able to harness their emotional tendencies. They understand what they are feeling and can express it. They also are able to identify emotions in others, have empathy for their feelings, and “get into their brain” to see how they think. It’s not just self-awareness, it’s also other-awareness.
EQ
Posted by: | CommentsEmotional Intelligence, also known as EQ and sometimes EI is believed to have more control over a person’s success rate than just their IQ alone…… Consider this…..
…people with the highest levels of intelligence (IQ) outperform those with average IQs just 20% of the time, while people with average IQs outperform those with high IQs 70% of the time. – Travis Bradberry and Jean Greaves in Emotional Intelligence 2.0
Staggering isn’t it? Some other staggering statistics in their book which didn’t really surprise me after working in the corporate world my whole life.
For the titles of director and above, scores descend faster than a snowboarder on a black diamond. CEOs on average, have the lowest EQ scores in the workplace. – Travis Bradberry and Jean Greaves in Emotional Intelligence 2.0
There are many other quotes but I’ll save them for some of the other pages…….. So read on……
